Our Policy Info

We founded Bell, Book & Candle with one principle in mind - providing an incredible shopping experience for our customers. We work hard to provide exceptional customer service and pride ourselves on never straying from our founding principles. Check out our store policies below and don’t hesitate to contact us if you have any questions or require further information.

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Returns

Important Information

Our return policy last for 14 days, please notify us by the email amanda@bellbookandcandlestewarton.co.uk or by contacting the store direct, should there be any issues.

If your item is damaged please contact us within 24 hours.  I will require photographs of the damaged item to ensure we can claim back from our couriers.  

Once we have received your return, We will notify you via email & if a refund is due this will be processed & a credit will be applied to your credit card or original method of payment. We aim to process this within 48 hours or receiving returned goods.

Return address

Bell Book & Candle 

Home Interiors

31 High Street

Stewarton

KA3 5BP

 

Delivery

    STANDARD DELIVERY £4.95

  FREE DELIVERY OVER £100.00

We aim to dispatch your lovely parcel of goodies within 3-5 days.

Delivery costs to the Scottish Highlands/Islands & Northern Ireland will be £14.95

Any questions regarding delivery, please email amanda@bellbookandcandlestewarton.co.uk & I will be happy to help.

 

Privacy Policy

We value our customers privacy.  At bell Book & Candle we will never share your details with any 3rd parties.

Your payment details will never be saved on our system.